SHIPPING & RETURNS
SHIPPING POLICY
We are committed to delivering your order as efficiently and securely as possible.
Orders are typically processed within 1–3 business days after payment confirmation. Once shipped, delivery times may vary depending on your location and local carrier services.
Tracking information will be provided as soon as your order is dispatched.
Please note that shipping times may be affected during holidays, peak seasons, or unforeseen courier delays.
Adalane is not responsible for delays caused by customs or third-party carriers.
We appreciate your patience and trust as we work to bring your order to you.
RETURN & EXCHANGE POLICY
At Adalane, we want you to feel confident with every purchase.
If you are not fully satisfied with your order, return or exchange requests may be made within 14 days of delivery. Items must be unused, unworn, in original condition, and with all tags attached.
To begin a return or exchange, please contact our customer support team with your order number and request details. Once approved, instructions will be provided.
Please note that certain items, including sale items, intimate wear, or personalized products, may not be eligible for return or exchange unless received damaged or incorrect.
Refunds are processed after the returned item has been received and inspected.